Competition Terms & Conditions

Terms & Conditions 
Finishing Touch Flawless Social Prize Draw / TOWIE Terms and Conditions 
Please read these terms and conditions carefully. These terms and conditions ("Terms") apply to the Finishing Touch Flawless/TOWIE Social Promotion ("Prize Draw"). You will be legally bound by these Terms from the time you enter the Prize Draw.   
1. The promoter is: Church & Dwight UK Limited trading as Flawless, whose registered office is Wear Bay Road, Folkestone, Kent. CT19 6PG2 ("Promoter"). 


The Prize Draw is open to individuals who are: 
            a. UK residents only;  
            b. aged 18 years or over; and  
            c. registered users of a valid Instagram account at the time of entry into the Prize Draw.   
The Prize Draw is not open to employees, contractors, representatives, agents, officers, or directors of the Promoter, its parent companies, subsidiaries, affiliates, marketing agencies, or to their immediate family members or persons living in the same household, whether or not related, or anyone else otherwise professionally connected with the Prize Draw. 
There is no entry fee and no purchase necessary to enter this Prize Draw. 
The Promoter reserves the right to verify the eligibility of any participant. The Promoter may require such information as it considers reasonably necessary for this purpose.  
Internet access, an Instagram account set to public (to permit direct messages from the Promoter)  and an email address are required to enter the Prize Draw.  
Opening and closing dates  
The Prize Draw will begin at around 17:00 UK time on 16 April 2023 and close on or around 12:00 midday UK time on 4 June 2023 ("Prize Draw Period"). After this date no further entries to the Prize Draw will be permitted.  


To enter the Prize Draw on Instagram, participants must: 
          a) log into their Instagram account;  
          b) respond to a "call to action" post about the Prize Draw, which will be posted on the Promoter's Instagram account (the "Post") by ‘liking’ the Post; and  
          c) be following Flawless Beauty (@flawlessbeautyUK) and TOWIE (@TOWIE) on Instagram during the Prize Draw Period.   
Entrants may only enter once via Instagram. Multiple entries from the same person or the same social media account will not be accepted; there is a maximum of one (1) entry per person. Entrants are not permitted to create multiple Instagram accounts for the purpose of the Prize Draw. Entries generated by script, macro, mechanical, or other automated means are prohibited and will cause disqualification.  Multiple entries made through agents, third parties, organised groups, or any entry duplication method will not be accepted. 

Entries must be completed correctly and be received by the Promoter during the Prize Draw Period to be eligible for the Prize Draw.  All entries received outside the Prize Draw Period will not be included in the Prize Draw. No responsibility can be accepted for entries not received for whatever reason. 

The Promoter reserves the right to disqualify any entrant it believes not to be participating within the spirit of the promotion or suspects of participating in any unfair or unjust behaviour. The Promoter reserves the right to use its discretion in all respects and to enforce any penalty or sanction it deems appropriate.  

Entrants understand that they are acting at their sole risk and that they are solely responsible for compliance with the rules, policies, and terms of service of the platform they are using (i.e. Instagram). 
Entries that are not submitted in accordance with these Terms and/or that are delayed, damaged, incomplete, altered, illegible or otherwise defective (or which the Promoter cannot identify due to the participant's entry being removed or filtered from search) or the suspension or termination of the participant's Instagram account will be disqualified.  

The Promoter accepts no responsibility for entries that are illegible or lost, delayed, damaged or rendered invalid for any reason beyond its control.   
The Promoter reserves the right to verify entries' compliance with the Terms before awarding any prize.   

If at any time you wish to withdraw from the Prize Draw your request should be made in writing to the Promoter addressed to “Finishing Touch Flawless, Marketing Department, Wear Bay Road, Folkestone, Kent CT19 6PG2”. 
The Promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this Prize Draw. 
The prize to be won (the "Prize") is a trip to Thailand, comprising of:  

direct return flights from London Gatwick Airport, economy class, for two (2) persons, including taxes, fees and 20kg baggage allowance per person;  
return airport transfers to and from the hotel in Thailand;  
1 week (7 nights) at a 5 star hotel, with breakfast included for two (2) persons, based on sharing a king room (approximately 58sqm/624sqft) , inclusive of Wireless internet, wired internet, and coffee/tea maker, in accordance with the hotel’s terms and conditions. 

The following terms apply to the Prize: 
Direct Economy flights available from London Gatwick Airport only;   
Flights will be selected by Promoter or its agency and not all routings will be available;  
Winner and guest must have full passport valid for at least 6 months at time of travel;  
Any necessary visas, vaccinations and/or COVID testing requirements are the responsibility of the winner and their guest;   
A valid credit or debit card with sufficient funds will be required for security deposit purposes when checking into hotel accommodation;   
Hotel accommodation is based on two adults sharing one double or twin room;   
Hotel will be selected by Promoter or its agency at their sole discretion, subject to availability on the dates of travel;   
Travel insurance is the responsibility of the winner and their guest (including coverage for any pre-existing medical condition); 
Prize is non-transferable and non-refundable;  
No cash alternative is available;   
All prize elements and dates are subject to availability;  
The prize cannot be taken between 19 December 2023 and 1 January 2024;   
The prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; 
All elements of the prize must be taken at the same time and both passengers must be on the same flight and itinerary;   
Once booked, the prize cannot be altered or amended;   
Winner and guest must be aged 18 or over;   
The prize excludes the following: domestic ground transfers to and from their homes and the departure airport in London Gatwick, fuel, meals and drinks (except where stated above), excursions, attractions, treatments, car hire, visas and personal expenses, incidental expenses including room-service, and anything not expressly included in the prize.  
 The Prize is as stated and no cash or other alternatives will be offered, except in the event of circumstances outside the Promoter's reasonable control, where the Promoter reserves the right (but is not obliged) to substitute any Prize with another of equivalent or greater value without giving notice. The Prizes are not transferable and are non-refundable. 
Selection of the winner  
One (1) winner will be chosen at random by software, from all valid and eligible entries received and verified by Promoter and or its agents during the Prize Draw Period ("Winner"). 
The Promoter though its agency intends to contact the Winner on Instagram on 7 June 2023. If the Winner cannot be contacted or does not claim the Prize within 72 hours of notification after reasonable efforts by the Promoter or its agency or the Winner is not eligible for the Prize or has not complied with the Terms, the Promoter reserves the right to withdraw the Prize from the Winner and pick a replacement Winner in the same way as the original Winner. 
The Winner’s name, county, and the Prize won will be made available 2 months after the closing date of the Prize Draw Period unless the Winner has objected on lawful grounds by emailing the following address:  

By entering into the Prize Draw, each entrant agrees that the Promoter may publish, use, edit, alter and duplicate the entry, including without limitation by reposting the entry. 
The Winner may be required to take part in non-paid publicity or advertising relating to the Prize Draw, which may include the use of their name and image in any publicity material, as well as their entry unless the Winner has objected by emailing the following address:  

Personal information   
Any personal data relating to the Winner or any other entrants will be used solely in accordance with current UK data protection legislation, as set out in the Privacy Notice available at and will not be disclosed to a third party without the entrant’s prior consent. 

This Prize Draw is in no way sponsored, endorsed or administered by, or associated with, Instagram. Instagram is completely released of all liability by each entrant in this Prize Draw.  This Prize Draw is subject to the social media platform owner's terms of service, which you must comply with. 
Any questions, comments or complaints regarding this Prize Draw should be directed to the Promoter and not to Instagram, the TOWIE Instagram page, ITV, or Lime Pictures. 
This Prize Draw is not operated by TOWIE, ITV, or Lime Productions and contestants and/or the Winner agrees that it will look solely to the Promoter in the event of any dispute, questions, complaints or comments in respect of the operation of the Prize Draw. 
Any decision of the Promoter (including without limitation as to those able to take part in the Prize Draw and selection of Winner) is final. No correspondence relating to the Prize Draw will be entered into. 
The Promoter shall have the right, at its sole discretion and at any time, to change or modify these Terms in the event of circumstances outside its reasonable control, which it considers make it necessary for it to do so, and such change shall be effective immediately upon posting to this webpage. 
The Promoter reserves the right to delay, postpone or cancel the Prize Draw in the event of a catastrophe, war, civil or military disturbance, act of God, further COVID restrictions affecting the Prize, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s reasonable Any changes to the Prize Draw will be notified to entrants as soon as possible by the Promoter. 
If there is a conflict in these Terms with any other terms whatsoever attached to any other advertising material in respect of this Prize Draw, these conditions will take precedence. 
The Promoter accepts no responsibility or liability for (a) any entries which are not received due to the use of incorrect or inaccurate entry information, any faulty or failed electronic data transmissions, or for any other reason; (b) any unauthorised access to, or theft, destruction or alteration of entries at any point in the operation of the Prize Draw; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers used in any aspect of the operation of the Prize Draw; (d) inaccessibility or unavailability of any network or wireless service, the Internet and/or any website; or (e) any injury or damage to any person’s computer(s) or mobile device(s) which may be related to or result from any attempt to participate in the Prize Draw or to download any materials in connection with the Prize Draw. 
The Promoter will award the Prize as described in these Terms, but the Promoter accepts no responsibility or liability for the Winner's use of the Prize.  
The Prize Draw and these Terms (including any non-contractual disputes or claims arising out of them) will be governed by the law of England and Wales.  Any disputes must be referred to the English courts. Consumers in Scotland and Northern Ireland may additionally bring an action in their home courts.